SodaKING FAQ

Machine Operation

Carbonators

  1. My carbonator is empty. Now what do I do?
  2. Can I refill my own carbonator or get it re-filled locally?
  3. How do I store the carbonator?
  4. What is the difference between a spare and an exchange carbonator?

Bottles

  1. Why does the carbonating bottle have an expiration date?

    After your initial purchase of a home soda maker package, you'll enjoy seltzer and sparkling water in reusable 1-liter PET bottle for just $.25 per liter and flavored sodas for about $.25 per can, before any applicable shipping charges.  Penguin and Crystal machine users will pay just $.40 per liter of premium sparkling water and as little as $.82 per liter of fresh gourmet soda. (Note to Penguin and Crystal lovers: Each glass carafe holds about 2/3 of a liter.) When applicable -- and depending on location and order size -- shipping from sodastream.com adds $.03 to $.06 per liter.  

  2. How do I clean my carbonating bottles?
  3. Can I use a different kind of bottle?
  4. Can I wash the bottle in a dishwasher or in hot soapy water?
  5. Can I use 1/2 Litre carbonating bottles with my soda maker?

Troubleshooting

  1. I made the soda and it made a fizzy mess all over my counter. Why?
  2. I hear gas escaping from the carbonator. Is this a problem?
  3. How do I know if the carbonator is empty?
  4. I press the carbonating button on my soda maker and nothing happens.
  5. My soda is not fizzy enough.
  6. My soda is not flavorful enough.